Reference

Terms & Conditions for Your Account

Before you open an account, read the terms that set how deposits, game access, verification, and closure work.

Account rulesLocal lawDANAQRIS
cabangsemar Terms & Conditions for Your Account
CONTACT CHANNELS

Where to Ask About the Terms

If you want a clause checked, send us the exact section number and your account ID, and we will point you to the current wording.

WhatsApp Send your account ID, the clause number, and a screenshot if the wording is unclear. We use this channel for term checks from 09:00-23:00 WIB, and we keep the same thread for later follow-up.
Email Use email when you want a written trail for a change request or a clause question. Include your username, the device you used, and the date you accepted the current terms so we can match the record.
Chat Open chat from your phone or desktop when you are already in the account area. It is the fastest way to ask about access, closure, or a mismatch between the terms on screen and the copy you saved.
ACCOUNT SAFETY

How We Handle Data and Access

We keep term-related data narrow: account details, login history, device data, and your acceptance record for the current terms.

Data use

We use account and login data to verify who accepted the terms, match the device history, and answer later questions about access. We do not broaden that use beyond account handling and legal recordkeeping.

Cookies

Cookies keep you signed in across a browser session and help us remember the version of the terms you saw. On shared devices, clear them or use a private window after you finish.

Account security

We ask for a password change if we see a device switch, repeated failed login, or a request from a new browser. That extra step protects the terms record and prevents someone else from changing your account settings.

Retention

We keep accepted terms, consent time stamps, and dispute records only for the period needed to run the account and meet legal retention duties. After that, the record is removed or anonymized according to our process.

Request changes

If you want a correction to your contact data or consent history, send the exact field name, the old value, and the new value through WhatsApp or email. We reply after checking the match against the account record.

Access check

Where access is allowed under local law, we can ask you to confirm the current terms again before we restore a frozen account. That keeps the version on screen aligned with the version you accepted.

Questions About Our Terms

These questions focus on how the terms work in day-to-day account use, from acceptance and updates to record checks and access changes. If you are unsure whether a clause applies to your device, payment path, or location, ask before you continue. We answer against the current text, not an old screenshot, so your record stays aligned with the version you accepted.

They apply when you accept the current version in your account area. If we update the text later, the new version applies from the moment we publish it and notify you inside the account.

Only where local law permits. If the rules change in your region, we may suspend access, ask for new confirmation, or close the account if the clause can no longer be used lawfully.

Send your username and the date range to WhatsApp or email. We will return the version you accepted, plus the time stamp tied to the account, so you can check the exact wording.

We may hold the transaction and ask for a name check, because the terms require matching details on DANA, OVO, GoPay, QRIS, or bank transfer records before we clear the account action.

Yes. The same terms apply on Android Chrome, iPhone Safari, and desktop browsers, but cookie behavior differs by device. We may ask you to log in again after a browser reset or a shared-device session.

Tell us the field, the current value, and the corrected value. We check the request against the accepted terms and the account record, then reply through the same channel you used.